Student sat at computer

Digital literacy is a vital area for you to develop during your studies, in preparation for careers that will require you to embrace new technologies.

Your Exeter IT account

You must activate your Exeter IT account. Please see your welcome email for details of how to do this. You’ll need to change your password when you first access our services, so choose something secure but memorable, and don’t pass it on to anyone else, or write it down! You can change your password at any time here. Our iExeter app can be downloaded for free from the Apple App Store or Google Play, and you can also access iExeter on your computer.

Software & Tools

Recommended: access our Digital Hub to start learning about the tools we will be using to support our teaching this year. You should explore Microsoft Teams and Zoom, as we sometimes use these platforms for online meetings. As an Exeter student you have free access to all of the software and tools you’ll need throughout your time with us, including Office365. Just log in via a web browser using your Exeter IT account either via iExeter or the Office365 website. You can also download desktop versions of the apps to your computer, tablet or phone.

As well as training materials in the Digital Hub, you can find more guides to Teams on the Microsoft website and to Zoom here.

During the first week of your course, your lecturers may also introduce you to additional software and collaborative digital tools that they’ll use during their modules, such as Padlet, Mural, Piazza, Mentimeter and Kahoot. You will be given opportunities to familiarise yourself with how they work, but it’s worth exploring them now if you have the time. You do not need to purchase access to any of these tools.

You’ll also, of course, have a University of Exeter email account, internet access (with ‘eduroam’ wifi), server storage (via OneDrive), and the IT Helpdesk.

Printing Facilities

You can also access printing facilities across our campuses. To print from any of our computers, make sure you’re logged on, and then you’ll be able to use the ‘Follow Me’ print system. You can also print from your own device - full instructions of our printing facilities are on our website.

For both services you’ll need to make sure your account has sufficient funds. You can top up your print credit at any point online.

The message from our IT team is that inevitably technology sometimes goes wrong, and usually at the worst possible moment. Please don’t leave printing or submitting work electronically to the last minute! It’s also important to constantly back up your work, and not just onto a USB stick. Usually there’s no need to panic when something goes wrong - our team is there to help and support you to succeed! Most IT queries can be resolved via the IT helpdesk.

Last modified: Monday, 4 September 2023, 1:59 PM