IT at Exeter
Digital literacy is a vital area for you to develop during your studies, in preparation for careers that will require you to embrace new technologies.
Hardware
We recommend that you bring your own device, such as a laptop, with you so you can learn where and when you want to. If you are purchasing your own device, ensure that you can install Office365 as the online apps don't offer the full functionality that you'll need. You’ll have access to a variety of study spaces available where you can use your own computer. If bringing your own device is financially difficult, you can apply for funds to buy computer equipment through the University's Success for All fund.
Your Exeter IT account
Your first step is to activate your Exeter IT account. Please see your welcome email for details of how to do this. You’ll need to change your password when you first access our services, so choose something secure but memorable, and don’t pass it on to anyone else, or write it down! To change your password at any time, follow this link.
MyExeter is our app that allows you to easily access information about your timetable, available study spaces and what's on in one place. It's available to download for free from the App Store and Play Store. Find out more online here.
Some students are required to register their attendance, for example student visa holders. If you are asked to register your attendance using the MyExeter app, use the check-in button during your teaching sessions.
Software and tools
We also recommend that you access our Digital Hub to start learning about the tools we will be using to support our teaching this year. You should explore Microsoft Teams and Zoom, as we sometimes use these platforms for online meetings. As an Exeter student you have free access to all of the software and tools you’ll need throughout your time with us, including Office365. Just log in via a web browser using your Exeter IT account via the Office365 website. You can also download desktop versions of the apps to your computer, tablet or phone.
As well as training materials in the Digital Hub, you can find more guides to Teams on the Microsoft website and to Zoom here.
You may also use tools such as Padlet, Mural, Piazza, Mentimeter and TurningPoint during your modules, but you do not need to purchase access to these tools.
You’ll also, of course, have a University of Exeter email account, internet access (with ‘UoE secure’ wifi on Campus and ResNet in the Halls of Residence), server storage (via OneDrive), and a virtual Helpdesk, known as ‘SID’ (Student Information Desk). If you need to speak with someone in person then visit The Digital Hub in the Library IT suite.
Printing facilities
You can also access printer facilities across our campuses. You can print to IT Suite printers from any of the Macs or PC’s in the suites in colour or black and white. With the ‘FIND ME’ printing facility, you can print now and collect later from printers in the IT suites. When you are ready to print, just select the FIND ME printer from the printer list and then when you are ready to collect your print outs swipe your ID card on a Konica printer. You can buy print credits online using the payment portal or by using one of the print top up machines around campus.
It is also possible to print directly from your own computer using the WebPrint facility.
The message from our IT team is that inevitably technology sometimes goes wrong, and usually at the worst possible moment. Please don’t leave printing or submitting work electronically to the last minute! It’s also important to constantly back up your work, and not just onto a USB stick. Usually there’s no need to panic when something goes wrong - our team is there to help and support you to succeed! Most IT queries can be resolved via Digital Hub in the Library IT Suite.
